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Terms & Conditions

First of all, let us thank you for your interest and patience.

Below we present briefly our terms and conditions of service so that you can familiarize yourself with our way of working.

By using our services, you accept our terms of service in full. If you decide not to accept any of these terms, for whatever reason, you should contact us before proceeding.

This website is owned by Swiss Cristal Lab AG, Badische Bahnhofstrasse 16, CH-8212 Neuhausen am Rheinafall, SWITZERLAND, hereinafter referred to as THE HOLDER.

THE HOLDER is considered its contractual counterpart in all matters relating to the products and services provided to it by THE HOLDER.

THE HOLDER reserves the right to update these Terms of Service without informing its customers. The Terms of Service valid at all times can always be found on this page.

By using this website, the User warrants that he or she is at least 18 years old, is legally an adult and can enter into a legally binding agreement with THE HOLDER. You further agree to these Terms of Service in their entirety. If you do not comply with any of these conditions, the User is prohibited from visiting and using this website and its functions, products or services.

Ordering the products or services of the HOLDER is illegal for a person under 18 years or a person acting on behalf of other legal entities, and may lead to legal action by law enforcement.

THE HOLDER agrees to comply with its obligation of secrecy of personal data and its duty to keep them confidential and take the necessary measures to prevent alteration, loss, or unauthorized access, at all times taking into account the state of technology. More information in the section “Privacy Policy“.

All content on this website is copyright protected and all rights are reserved.

The information on this website, including but not limited to text, images and sound, may not be copied, transferred, distributed or stored without prior written consent of the HOLDER, except for strictly private use or where expressly specified. The logos, trademarks, company symbols and registered trademarks used on this website are the exclusive property of the HOLDER.

The sale or distribution of the HOLDER’S products to third parties may be made without the prior consent of the HOLDER, but always excluding the HOLDER from any other liability other than the minimum required by law.

The HOLDER guarantees the quality of its products and recommends that specific instructions for each lot are always followed.

The handling of the products or services of the HOLDER implies an irrevocable discharge of responsibility for the HOLDER.

The HOLDER does not accept returns of their products if they have suffered any manipulation other than simple storage. The HOLDER offers a 14-day return policy, if the product is returned safely, unopened and fit to be sold again.

The User hereby waives any right to hold the HOLDER liable for any loss, damages, liens, additional costs, including, but not limited to, legal costs related to or incurred in using this website or the products posted on it. The User is hereby obliged to use the HOLDER’S products in a consistent manner, with common sense and always in accordance with the manuals and instruction guides provided.

All information on this website exists for information purposes only and is based on estimates and subjective evaluations.

You should not make decisions based solely on the information found on this website.

In accordance with applicable law, the content of this website is not a substitute for appropriate medical, legal, financial or psychological assistance. Therefore, the User expressly and unconditionally accepts that the content of this website will be subject to his/her own interpretation.

All information on this site is provided for informational purposes only and should not be construed as medical advice or instruction.
HOLDER’S products are not intended to diagnose, treat, cure or prevent any disease. It is the User’s responsibility to consult with his health care professional about possible interactions or other possible complications before using any product. HOLDER makes no health claims about its products and recommends consulting a physician or qualified professional before using its products or preparing a treatment plan for any type of condition. It is especially important that pregnant women, nursing mothers, people with chronic diseases, the elderly or people under 18 years of age discuss the use of these products with a doctor before using them.

The results reported or presented on this website may not be available to everyone.

The HOLDER assumes no responsibility for misuse and self-diagnosis and/or treatment with its products. Its products should not be confused with prescription drugs and should not be used as a substitute for physician-supervised therapy. If you suspect that you are suffering from clinical deficiencies, please consult a licensed and qualified physician.

All products should be stored safely and out of reach of children.

In the event of a breach of our terms of service, the HOLDER reserves the right to take such steps or actions as it deems necessary, including legal action. Similarly, the HOLDER reserves the right to suspend or terminate any agreement or contractual relationship without notice.

The HOLDER and each customer jointly set the best conditions of conditioning and delivery for both parties.

As a general rule the prices indicated on this website are indicative, each customer is always rewarded for their loyalty and the closeness of their business relationship.

Obviously, the prices indicated may be subject to errors and the HOLDER reserves the right to correct without notice the rates shown on the web or printed on paper.
Unless otherwise indicated, all prices are in local Swiss currency and do not include VAT.

Prices are subject to tax changes.

The HOLDER reserves the right to change prices at any time with immediate effect.

The relationship between THE HOLDER and the User shall be governed by the Swiss regulations in force and any dispute shall be submitted to the Courts and Tribunals of Zurich (SWITZERLAND).

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